Fibersmartz OSS / BSS software supports your network services, enables fast customer service and supports your technicians at every level of operation. Our solutions make for agile, efficient working and keep you prepared for the unexpected.

The FiberSmartz Suite

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FiberSmartz OSS

FiberSmartz OSS is a fully integrated end-to-end OSS for service order provisioning, trouble management, and scheduled maintenance. It also has a built-in CRM module for added convenience.

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FiberSmartz Pricing Portal

A web based application that makes the quote generation process easier, quicker and efficient. Different users are able to query and compare pricing information simultaneously in an effective workflow.

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FiberSmartz Electronic Sales Order Form (eSOF)

Fibersmartz eSOF is a web based application for creating electronic signed order forms. It has replaced the manual process of approvals into automated workflows.

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FiberSmartz Service Availability Matrix (SAM)

This solution reflects the Real time Availability Status and manages information about services related to Products, Pricing, Sales, and Engineering and Provisioning teams.

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FiberSmartz Sales Commission

An automated, accurate and effective way to manage incentive compensation plans and calculate commission pay-outs. The payouts are being calculated by collecting data from multiple sources.

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Fibertech Case Study

How we seamlessly integrated 52 workflows into Fibersmartz for Fibertech Networks – resulting in reduced operating costs, greater operational efficiency and a more consistent quality of service

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Clientspeak

"The FiberSmartz OSS was exactly what we needed here at Fibertech. It has reduced our operating costs and helped us provide a higher and more consistent quality of service. The Netsmartz OSS has us well positioned to serve existing customers and to add new ones. And the best part: Netsmartz delivered the entire system on time and on budget. We are delighted with the results."
John K. Purcell
President and CEO, Fibertech Networks
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"The FiberSmartz team of managers took the time to understand our pain points and processes. In the end, that's what made the difference. They've got a combination of business and technical understanding that's difficult to find. We look forward to partnering with them on future projects."
Drew Mullin
Director of Product Management and Development,
Fibertech Networks
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